Legal
Privacy Policy
IT Monitoring Solutions ("ITMS," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you interact with our website and services.
Effective Date: January 1, 2025 | Last Reviewed: June 2026
1. Information We Collect
- Personal information: name, email, job title, company name, phone number
- Lead data from forms and LinkedIn Ads
- Technical data: IP address, browser type, device type, cookies
2. How We Use Your Information
- To respond to inquiries and provide services
- To send product updates and promotional communications (opt-in only)
- To analyze website traffic and improve our services
- To comply with legal obligations
3. Data Sharing
- We do not sell your data. We may share it with trusted service providers (Microsoft Azure, MongoDB Atlas), or as required by law.
4. Data Retention
- We retain personal data for up to 24 months. Billing records are kept up to 7 years. You may request early deletion at any time.
5. Your Rights
- You may request access, correction, or deletion of your data at any time by contacting us.
6. Data Security
- We use encryption, MFA, and access controls to protect your information.
7. Changes to This Policy
- We update this policy annually or when material changes occur. The Last Reviewed date above reflects the most recent update.
8. Contact Us
IT Monitoring Solutions
29399 US Hwy 19 N, Suite 150
Clearwater, FL
Sales@ITMonitoringSolutions.com+1 833-817-711129399 US Hwy 19 N, Suite 150
Clearwater, FL
For questions about this Privacy Policy, or to exercise your rights regarding your personal data, please contact us using the information provided.